At First Vehicle Leasing, our aim is to provide the best car leasing solutions and unbeatable service for our customers across the UK. Discover how easy it is to return your car at the end of its lease.
Yes. Returning vehicles are appraised on collection, and any damage is recorded on a report that you will be asked to sign. Ensuring the vehicle is clean helps the collection agent make sure that the report is accurate and reduces the likelihood of disputes later.
Contract hire companies have a ‘Fair Wear and Tear Policy’, a copy of which can be obtained from our customer relations department at email@example.com. If you find that your vehicle has damage that falls outside the guidelines of this policy, you should have this damage repaired prior to collection. Your lender may apply a charge for any damage that has not been repaired.
Everything provided with your vehicle should be returned. This includes all keys, the service book, satellite navigation discs or SD cards, fixtures and fittings (e.g. headrests, parcel shelf etc.), and locking wheel nut keys. The lender may charge for any items that are missing when the vehicle is collected.
Your vehicle should be returned to us in a roadworthy condition, so it is important to ensure that there are at least five days remaining on the MOT for your vehicle on the day it is collected.
Please contact FVL a minimum of six weeks prior to collection. We’ll be able to advise what you’ll need to do to remove the plate from your car. It is important to remove this before returning the car, as it may not possible to have the registration returned to you after collection.
This will depend solely on your lender. It may be possible to extend your agreement, at a cost. Please speak with your account manager and they will let you know what options are available to you.
Please call us on 03330033324 and we will either direct you to your lender, or with certain lenders, we can arrange collection for you.