1. Your first contact with us
When you get in touch with First Vehicle Leasing, our experts will ask you some questions to help find you the best car leasing deal. Examples of the questions you may be asked are:
What kind of car are you looking for?
How long would you like the car lease to last?
How many miles per year would you like the contract hire agreement to cover?
Our sales team love a challenge, so don't be afraid to tell them what you really want!
2. Proposal to lease your car
Once our sales team knows what you are looking for they will search a wide range of car dealerships and finance companies to find the best car lease deal for you. Once they have found the car you are looking for, at the price you want, the deal will be proposed to our finance companies. Please note that all contract hire and leasing agreements involve a credit check. You can check your credit rating free using Experian's website.
3. Approval of your new lease agreement
Once your lease deal has been approved by the finance company your file will be passed through to our admin department. Two things will happen next (although the order and space of time between these may vary between finance companies): ordering your vehicle and arranging finance for your car.
Every vehicle leasing order is unique. Some vehicles may already be in stock at dealerships, while other vehicles may need to be factory ordered and be put on a waiting list. Depending on the make, model and any additional extras you may want to add to your car, your deal may fall into any of these three categories.
If you are looking for a rough guide on waiting times for your car, then see below. However please note that our FVL sales representative will be able to give you a much clearer estimate on current delivery times for vehicles.
We will also arrange finance for your lease car. Our admin team will generate finance documents tailored to your specific deal and send them to you either in the post or by email. Your documents will be accompanied by specific instructions on how they should be completed. Should you have any questions at this stage, please don't hesitate to contact our customer services team.
4. Delivery of your new car
Once your returned finance documents have been approved and your vehicle is in stock at the dealership, our admin team will then be able to arrange delivery of your car. Dealers usually require 15 working days notice for deliveries (though this may vary between dealerships). Please note that in many cases there may be a cooling off period after which your vehicle may be delivered. If you have any queries about the delivery of your lease car, please contact the sales team.
Below are a few guidelines for new lease car deliveries:
Deliveries take place between 9am and 5pm. Unfortunately, we cannot guarantee times within these. However, we can pass on contact details and request that the delivery driver contacts you at least 1 hour before arrival.
Your car can be delivered anywhere in mainland UK of your choosing. This could be to your home, workplace or that of a relative if required.
If, for any reason, someone else takes delivery of the car in your absence we will require written confirmation via email authorising them to do so.
We will also require a copy of insurance for your car AT LEAST 48 hour before delivery. Please send this to email@example.com
Current estimated delivery times
Current estimated delivery time will vary between manufacturers, models and individual circumstances. These timeframes are based on ideal circumstances and may be subject to change.
Car available at dealership: 3 - 4 weeks
Factory order (no waiting list): 12 weeks
Factory order (waiting list): 24 weeks+ (depending on model)
5. Returning your car at the end of your lease
At the end of your contract hire agreement, you will need to arrange collection of your lease car by contacting our customer service team. At this stage, our dedicated sales team will be more than happy to help you arrange your next car lease deal.
Leasing a car with FVL is simple, safe and offers great value
Find the best car lease quotation now online, or call one of our car leasing experts today.